The Privacy Amendment (Private Sector) Act 2000, became effective on 21 December 2001. As a company we want to ensure that our customers are confident that any information collected by us is treated with the appropriate degree of confidentiality and privacy. This Privacy Policy is developed in accordance with the National Privacy Principles contained in the Privacy Act.

This Privacy Policy aims to explain how we collect, use and handle personal information.

As part of our Privacy Policy, we also provide more specific and detailed privacy statements in relation to collection, use and disclosure of personal information in areas such as on our web site, emails & facsimiles.

Collection of Personal Information
We will only collect personal information which is necessary to provide you with our high quality service and/or products.

• Name
  
• Mailing Address
  
• Telephone number
  
• Email Address
  
• Billing Address
• Personal Preferences, Interests
  

This information allows us to process and answer your enquiries.

If you do not provide us with the information that is requested, we may not be able to answer your queries or process your transactions.

Secure Gateway
We use the latest Secure Sockets Technology (SSL) available to ensure your information is safe and secure at all times. SSL is an industry standard which is used by all the major e-commerce sites on the Internet. It works by encrypting the information you enter on our web pages which therefore prevents the information being intercepted by an unauthorised person. In plain English this means that there is no chance of a 'hacker' stealing your credit card details and using them as he or she wishes.

Secure Transactions
To make sure you're in a secure area before inputting your personal details, the bottom right hand corner of your internet browser should display a LOCKED padlock icon, similar to: This will make sure that the information you send to us will be encrypted and ONLY we can decrypt it.

The reason for this is because we are the authorised owners of the domain so therefore any encrypted files coming out the secure area can only be decrypted by us. (Home Base Expo). Anyone who tries to intercept the file will only be able to view a file which contains scrambled data. It will make no sense to anyone, no matter how hard they try to decrypt it.

Please note that you only need to be in a secure area of a web site when you are entering and sending your personal details, more specifically your credit card information.

Our Digital Certificate
There is also one more step to guarantee that your information will be sent to us securely and not intercepted. When you've entered the secure area where you're asked to submit personal information, double click the locked padlock (located at the bottom of your web browser) to find our digital certificate. It should have the field "Issued to: secure1.magic-moments.com.au". This is the secure server we use for all of our online transactions.

From our e-commerce initiation date back in 1998, 100% of all transactions made on our website have been totally secure. This means no transactions have ever been intercepted on our server and probably never will be.

Sending your credit card details over the Internet is as safe as using your credit card over the phone. A lot of merchants who take orders over the phone simply submit them through a computer using the internet anyway.

Use and Disclosure of Personal Information
We will use your personal information primarily for the purpose of:

We may distribute your personal information within our company or disclose it to other parties in connection with our normal business operations. We may disclose your personal information to exhibitors who are able to assist you with your enquiries.

If you do not wish to be contacted by about our other products and services we offer, email us at the addresses set out below and we will remove you from any mail, telephone or electronic lists used by us for information related purposes. Please be sure to include your name and other relevant details in this advice.

Email: info@homebaseexpo.com.au

Please be aware we may contact you for administrative purposes, to notify you about important changes or to respond to your enquiries, even if you unsubscribe from our mail list.

Update Personal Information
We endeavour to take all reasonable steps to ensure the personal information we use is up to date, complete and accurate.

Should you believe any of the personal information held by us is incomplete or inaccurate, please notify us in writing immediately so that we may update that information.

Data Security
We will endeavour to take reasonable steps to protect the personal information we hold from misuse, loss and from unauthorised access, modification or disclosure. Personal Information that is no longer required will be destroyed or de-identified as appropriate.

We store information in the following ways:

We have procedures in place, which enable only authorized persons access to personal information as required. The storage and security of personal information will be reviewed at regular intervals. When a review identifies personal information that is no longer required, it will be destroyed or de-identified as soon as practicable, and only by an authorised person.

Cookies
A cookie is a small data file that is downloaded from our web site and stored in a text file on your hard drive. The file is made up of a string of letters and numbers which uniquely identifies your computer and any username or passwords that you have used on our web site.

Home Base Expo uses cookies to track or follow your movement through our web site. This will be used to determine which areas of a our web site are the most popular so that we can improve our services to provide a more interactive experience. The cookies will collect information on the server you're connected to, browser software, the dates you visited and where you went on our web site.

We also use cookies for authentication purposes when you log in and out of our subscription service.

If at any time you do not wish to accept cookies you can manually turn them off in your browser preferences.

IP Address
Like most Internet sites, we use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is also used to gather broad demographic information to generate statistics for internal use. This information is distributed to current and potential advertisers, but only in aggregate and never does it relate to you individually.

Government Identifiers
Where personal information is collected, it will usually be identified by a common identifier such as the name of the individual, address or transaction details. We will not use identifiers assigned by a government agency or its agents such as tax file numbers and medicare numbers, to identify your personal information.

Feedback
If at any time you have a query or comment about our Privacy Policy, please contact us at the address set out above. If however, there are any small problems we will make every effort to resolve the problem to the satisfaction of all parties and/or provide you with a response to your query or comment.

Updating this Privacy Policy
The content of this Privacy Policy may be updated from time to time and is subject to change without notice.

Comments? Email Us.

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